Privacy Policy
MEMILY PRIVACY POLICY
Last Updated: January 1st, 2026
Memily respects the deeply personal nature of family stories and values. This Privacy Policy explains how we collect, use, protect, and share information.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Account information
- Family narratives, stories, recordings, reflections, values
- Invitations and relationship roles
- Access, timing, and permission preferences
1.2 Automatically Collected Information
- Device and usage data
- Log and performance data
- Security-related metadata
2. HOW WE USE INFORMATION
We use information to:
- Provide and operate Memily
- Preserve and organize family narratives
- Support AI-assisted reflection within family boundaries
- Maintain security and compliance
- Improve platform reliability
3. CHILDREN’S PRIVACY (COPPA)
- Memily does not knowingly collect personal data directly from children without verified parental consent
- Parents control access, retention, and future visibility
- Parents may review or delete child-related data at any time
4. AI & DATA USE LIMITATIONS
- Private family content is not sold
- Private content is not shared with advertisers
- Private content is not used to train external AI models
- Aggregated, de-identified insights may be used internally to improve Memily
5. SHARING OF INFORMATION
We may share information only:
- With service providers under strict confidentiality obligations
- To comply with legal requirements
- To protect safety, rights, or integrity
- With invited family members per user permissions
6. DATA SECURITY
We implement reasonable, industry-standard safeguards including:
- Encryption in transit and at rest
- Role-based access controls
- Segregated family data architecture
No system is completely secure, but we prioritize trust and safety.
7. DATA RETENTION
Data is retained according to:
- User preferences
- Legal requirements
- Security and audit obligations
Users may request export or deletion at any time.
8. YOUR RIGHTS
Depending on jurisdiction, you may have rights to:
- Access and correct your data
- Request deletion
- Restrict processing
- Obtain a portable copy
Requests may be submitted to support@memily.com.
9. INTERNATIONAL USERS
Memily may process data in the United States or other jurisdictions with appropriate safeguards for international transfers.
10. POLICY UPDATES
We will notify users of material changes to this Policy.
11. CONTACT
support@memily.com
